An experienced operations leader on the floor next week, and a stronger team when I leave.
When the operations seat is empty, or the operation needs more than the current team can give right now, waiting six months for the perfect hire is expensive. I step in as interim or fractional operations leader, take ownership of results, and from day one build the people who will take over from me.
This is for you if…
- Your operations leader has left, and you need someone accountable now, not after a long search.
- A turnaround, restructuring or acquisition needs a steady hand while it settles.
- You’re preparing a business for sale and need the operation to run consistently across sites.
- You don’t need a full-time COO, but you need COO-level judgment a few days a week.
What we do.
Learn fast, on the floor
The first weeks are spent with your people and your work, not in an office. Credibility comes from understanding the operation.
Set the standard and the rhythm
Clear priorities, clear performance standards and a daily and weekly rhythm that makes problems visible early.
Fix what’s holding results back
Whether it’s flow, maintenance, scheduling or how decisions get made, we tackle the constraint first.
Build my successor
I promote and coach from within where I can, and plan the handover from the start, so the gains stay after I go.
Deliverables.
- Accountable operations leadership: interim (full-time for a period) or fractional (set days per week)
- Clear standards, metrics and a management rhythm the team keeps using
- Developed supervisors and managers, and a named successor
- A clean handover plan
Stepping in after a restructuring at a CFIA-licensed production site, core output more than doubled. A 3.5-month contract was extended five times over nine months, ending with a full leadership succession.
Read the case study →Common questions.
“He approached the staff in a kind but firm way, developing clear standards of performance… His time at Semex resulted in positive change and his dedication to improvement was appreciated and valued.”
What’s the difference between interim and fractional?
Interim means I’m in the role for a defined period, usually close to full-time. Fractional means a set number of days per week or month, ongoing, for leadership you need without a full-time salary.
Do you need experience in our industry?
Operations problems look remarkably similar from industry to industry. I’ve stepped into automotive, medical devices, metal fabrication and biotechnology, and learned each one on the floor.
Are you available across Ontario?
Yes. I’m based in Toronto and work across the GTA and Ontario, and further afield for the right engagement.
Operations Diagnostic Assessment
A fixed-scope look at how your operation is really running: where results leak, why, and what to fix first.
Learn more →Value Stream Mapping
Walk the flow with your team, see the waste and delays plainly, and leave with a future-state plan people own.
Learn more →Operational Excellence & Lean Consulting
Lean implementation and continuous improvement that stick: standard work, daily management and problem solving at the root.
Learn more →